The Washington Post recently published a “Doctor Gridlock” column about forced overtime at Metro.
The issue of forced overtime (OT) was one of many things that bothered me while I was an active employee.
WMATA would (and apparently still does) arbitrarily declare an “emergency” in order to be able to force people to work. In addition, they would often ignore the contract completely — with the tacit approval of Local 689 — by decreeing that all employees in certain departments MUST work arbitrary 12 hour shifts. There was no effort to use the OT list, and no use of reverse seniority (as required by the contract) — just a blanket proclamation that everyone had to work.
For President Obama’s Inauguration, the two 12 hour shifts were 0600 (6 am) to 1800 (6 pm) and 1800 to 0600 hours. The evening (PM) shift automatic train control (ATC) personnel were ordered to work the 1800 to 0600 shift, and the AM shift worked 0600 to 1800. Those on midnight shift could choose either shift. For most people on AM shift, 0600 to 1800 probably wasn’t too bad — come in an hour early, avoid traffic, stay 3 hours late, get home in time for dinner and get a good night’s sleep. For most PM shift personnel, being forced to work 1800 to 0600 was horrible — drive in to work at the worst possible time (evening rush hour), stay up all night, and then drive home sleep deprived through morning rush hour traffic.
If this forced OT was absolutely unavoidable that would be one thing, but it clearly was not.
I complained about it ahead of time, and Jackie Jeter (the president of ATU Local 689) signed a “Letter of Understanding” with someone in middle management that said essentially that Metro would only utilize _volunteers_ for the 12 hour shifts. That letter turned out to be worth it’s weight in tunnel dust. It was promptly ignored, without any protest from Local 689.
I refused to work and called in sick. I know a few others who did as well, but most went ahead and worked — presumably because they wanted/needed the OT and/or were afraid of the repercussions from calling in sick.
All management had to do was abide by the letter that they signed and follow the contract — offer 12 hour and/or double shifts to everyone on the OT list and then, if they _truly_ needed more people, utilize reverse seniority. Instead, they chose to make up their own rules and Local 689 let them get away with it.
Both the union and management should be forced to follow the contract. They already ‘interpret’ many sections of it however they want to, when it suits them. No good can come from allowing them even more leeway.
It is important for (most) people to have a regular schedule and get a reasonable amount of sleep every night. Metro’s own Safety dept has said that sleep deprivation is a serious problem. It is bad enough that Metro employees can potentially have their reporting location, shift, and/or days off change every 6 months (“Live and work in MD? Too bad, you’ve been bumped to Alexandria. Hit the road!”). For management to have the ability to arbitrarily assign workers to different shifts whenever they declare a bogus “emergency” is unacceptable and potentially unsafe.
What constitutes an emergency must be more strictly defined. To me, an emergency is an event that could not be foreseen — NOT scheduled events like the 4th of July, presidential Inaugurations, concerts, ball games, protest marches, or a storm that was forecast days in advance, etc. For purposes of the ‘Agreement’ (contract) between Local 689 and WMATA, an emergency might be defined as, “Any unforeseen event that negatively affects the safe & efficient operation of the Metrorail system.” Examples might be:
1) Derailments — either Metro rail car(s) or CSX.
2) A vehicle or debris on the tracks.
5) Tunnel or station ceiling collapse.
6) Power failure.
7) Hazmat spill.
Even an equipment failure might even be described as an emergency, depending on the circumstances. I would agree that there are situations where it would be reasonable for OCC/MOC (Central or Maintenance Control) to request that personnel remain on site until the next shift arrives — but every effort should be made to get the relief personnel there ASAP.
A scheduled event does not fit any reasonable definition of the word ’emergency’.